Financial Services
- Financial Services Home
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- Billing Terminology
- Customer Service Frequently Asked Questions
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- Financial Assistance Frequently Asked Questions
- Health Plans Accepted
- Insurance Billing Frequently Asked Questions
- Patient Billing Frequently Asked Questions
- Pricing Disclosure
- Understanding Your Statement
- Your Responsibilities
- Contact Us
- Ayuda Financiera (En Español)
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Financial Services
- Pay Bill
- Customer Service Frequently Asked Questions
- Pricing Disclosure
- Health Plans Accepted
- Your Responsibilities
- Discounts
- Billing Terminology
- Insurance Billing Frequently Asked Questions
- Understanding Your Statement
- Patient Billing Frequently Asked Questions
- Financial Assistance Frequently Asked Questions
- Financial Assistance
- Contact Us
- Ayuda Financiera (En Español)
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Contact Us
If you would like to speak to an associate about your bill, please contact Customer Service.
Phone: 513-585-6200
Toll-free: 800-277-0781
Email: pfs@uchealth.com
Payment Mailing Address:
UC Health
P.O. Box 630911
Cincinnati, OH 45263-0911
Drake patients only, mail to:
The Drake Center
P.O. Box 637870
Cincinnati, OH 45263-7870
If you need to find your account number, try reading Understanding Your Statement.
Patient Correspondence
Please address all patient correspondence to:
UC Health
Patient Financial Services – Customer Service
3200 Burnet Avenue
Cincinnati, OH 45229
Attorney Requests
Please address all attorney requests to:
UC Health
Patient Financial Services – Correspondence Unit
3200 Burnet Avenue
Cincinnati, OH 45229