Contact Us

If you would like to speak to an associate about your bill, please contact Customer Service.

Phone: 513-585-7600
Toll-free: 800-277-0781
Email: pfs@uchealth.com

Payment Mailing Address:
UC Health
P.O. Box 740117
Cincinnati, OH 45274-0117

Drake patients only, mail to:
The Drake Center
P.O. Box 643285
Cincinnati, OH 45264-3285

If you need to find your account number, try reading Understanding Your Statement.

Patient Correspondence

Please address all patient correspondence to:

UC Health
Patient Financial Services – Customer Service
3200 Burnet Avenue
Cincinnati, OH 45229

Please address all attorney requests to:

UC Health
Patient Financial Services – Correspondence Unit
3200 Burnet Avenue
Cincinnati, OH 45229