{"id":65,"date":"2017-11-09T09:49:52","date_gmt":"2017-11-09T14:49:52","guid":{"rendered":"http:\/\/uchealth.com\/aircare-mobilecare\/contact-us\/"},"modified":"2018-11-20T15:16:35","modified_gmt":"2018-11-20T20:16:35","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.uchealth.com\/aircare-mobilecare\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<p>Contact for general information: <strong>513-585-5002\u00a0<\/strong>&#8211;\u00a0<a href=\"mailto:linda.field@uchealth.com\">Linda.Field@UCHealth.com<\/a><\/p>\n<h3>Hours of Operation<\/h3>\n<p><span style=\"font-weight: 400;\">24 hours a day, 7 days a week, 365 days a year<\/span><\/p>\n<h3>How to request a patient transport:<\/h3>\n<p><span style=\"font-weight: 400;\">To request a patient transport, contact the Air Care and Mobile Care Communication Center at <\/span><\/p>\n<h3><span style=\"font-weight: 400;\"><a href=\"tel:15135842273\">513-584-CARE (2273)\u00a0<\/a>\u00a0Or\u00a0<a href=\"tel:18008268100\">\u00a01-800-826-8100<\/a><\/span><\/h3>\n<h3>Who Can Request a Patient Transport?<\/h3>\n<p>Air Care &amp; Mobile Care can be called by any recognized medical authority, including:<\/p>\n<ul type=\"disc\">\n<li>Transferring physicians<\/li>\n<li>Hospital staff<\/li>\n<li>Police and fire departments (Air Care only)<\/li>\n<li>Industrial safety officials (Air Care only)<\/li>\n<\/ul>\n<p>A specially trained communications specialist is available 24 hours a day to take your call and coordinate the transport.<\/p>\n<p>The general public cannot activate the service, but should contact their local hospital or EMS Agency for help.<\/p>\n<h3>What We&#8217;ll Need To Know<\/h3>\n<p>When Calling Air Care &amp; Mobile Care, be prepared to give the communications specialist the following information:<\/p>\n<p><strong>Interfacility Transport (Air or Mobile)<\/strong><\/p>\n<ul type=\"disc\">\n<li>Referring and receiving hospital and patient location<\/li>\n<li>Referring and receiving M.D.<\/li>\n<li>Patient&#8217;s name, date of birth, weight<\/li>\n<li>Patient&#8217;s medical diagnosis, significant history, and medical equipment<\/li>\n<li>Reason for transfer<\/li>\n<li>Call-back phone number<\/li>\n<\/ul>\n<p><strong>Scene (Helicopter)<\/strong><\/p>\n<ul type=\"disc\">\n<li>Name and requesting agency<\/li>\n<li>Brief description of incident and number of people injured\/ill<\/li>\n<li>Call-back phone number and radio frequency for further communication<\/li>\n<li>Location of nearest 100-ft square landing site, including cross streets and landmarks<\/li>\n<li>Weather conditions<\/li>\n<\/ul>\n<h3><strong>Department of Transportation<\/strong><\/h3>\n<p><strong>How can I contact the Department of Transportation?<\/strong><\/p>\n<p>You can contact the Department of Transportation by telephone, mail, or website.<\/p>\n<p><strong>\u00a0<\/strong><strong>Telephone:<\/strong><\/p>\n<p>202-366-2220<\/p>\n<p><strong>Mailing address:<\/strong><\/p>\n<p>Aviation Consumer Protection Division, C-75<\/p>\n<p>US Department of Transportation<\/p>\n<p>1200 New Jersey Avenue, SE<\/p>\n<p>Washington, DC\u00a0 20590<\/p>\n<p><strong>Website:<\/strong><\/p>\n<p><a href=\"https:\/\/www.transportation.gov\/airconsumer\/\">https:\/\/www.transportation.gov\/airconsumer\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contact for general information: 513-585-5002\u00a0&#8211;\u00a0Linda.Field@UCHealth.com Hours of Operation 24 hours a day, 7 days a week, 365 days a year How to request a patient transport: To request a patient transport, contact the Air Care and Mobile Care Communication Center at 513-584-CARE (2273)\u00a0\u00a0Or\u00a0\u00a01-800-826-8100 Who Can Request a Patient Transport? Air Care &amp; Mobile Care can [&hellip;]<\/p>\n","protected":false},"author":85,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-65","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Contact for general information: 513-585-5002 - Linda.Field@UCHealth.com Hours of Operation 24 hours a day, 7 days a week, 365 days a year How to request a patient transport: To request a patient transport, contact the Air Care and Mobile Care Communication Center at 513-584-CARE (2273) Or 1-800-826-8100 Who Can Request a Patient Transport? 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