Patient Statement

This situation is a tragedy for this family, and we are deeply sorry that we have added to their suffering.

This situation was unacceptable and we make no excuses. We have offered our deepest sympathy to the family and any support or resources we can make available to them.

I promise the family that we will never let a situation like this happen again. I and the entire executive team of UC Health are examining every fact, every process, and every action to identify precisely how this could possibly happen. We have already begun to put in place steps to ensure that this kind of tragic human error cannot occur again.

President and Chief Executive Officer, Richard Lofgren, MD

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