West Chester Hospital Receives “A” in Patient Safety

The Leapfrog Group, an independent patient safety analysis organization, recently released its Hospital Safety Score “report cards” rating more than 2,500 healthcare facilities throughout the United States. West Chester Hospital was one of a few Cincinnati-area hospitals to receive top honors with an “A” rating.

More than two thirds of all hospitals surveyed by the group received a grade of “B” or lower. Hospitals that received “A” grades were those that performed best in keeping patients safe from preventable harm and medical errors.

“Patient safety is top priority at West Chester Hospital.  We are proud that our vigilant efforts to provide a safe environment for our patients have been recognized by the Leapfrog Group for an additional year,” says Kevin Joseph, MD, president and CEO of West Chester Hospital. “An A grade demonstrates excellence in the area of patient safety and quality measures, and an unrivaled commitment to ongoing excellence. Patients should consider many factors when choosing where to receive care.  The Hospital Safety Scorecard equips patients with an important tool for comparison of safety and service.”

West Chester Hospital maintains a host of programs designed to ensure the highest level of patient safety, including the engagement of multi-disciplinary teams of experts who work diligently to prevent harmful occurrences such as falls and infections while maintaining a superior level of customer service. These teams establish policies, rules and guidelines and closely monitor hospital activity to ensure optimal performance and levels of safety.

“We take our responsibility to patient safety seriously,” says Linda Jamison, infection preventionist at West Chester Hospital. “Part of ensuring an effective patient safety program involves educating patients on how to properly care for themselves both in the hospital and when they return home. For instance, something as simple as teaching proper hand hygiene practices to patients and their families is a simple step we take to help prevent illness and infection. Working together, the hospital staff and an engaged patient make a powerful team,” states Jamison.

Leapfrog determined hospitals’ scores based on publicly available data on infections, injuries and errors. The scores were based on 28 measures that include falls, trauma, central line-associated bloodstream infections, pressure ulcers, surgical safety and hand hygiene, among others. Many of these measures are dictated by the Centers for Medicare and Medicaid Services and the Joint Commission, both nationally recognized healthcare quality assurance organizations.

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