What is an e-visit?
An e-visit can replace a clinic appointment or certain urgent care visits. You won't need to wait for an appointment or leave the comfort of your home. An e-visit allows you to virtually visit your primary care provider by logging into your My UC Health (MyChart) account and answering a series of questions about certain nonemergency conditions.
Your provider will also be able to prescribe any needed medication directly through the e-visit to allow for easy pick-up of prescriptions at your pharmacy.
All e-visit communication occurs in writing through your My UC Health account. There is no video, visual, photo or verbal contact between you and the provider.
You can request an e-visit for the following nonurgent conditions, such as:
- Back pain.
- Sinus, cold and cough.
- Eye irritation.
- Urinary problems.
- Vaginal irritation.
E-visits are not intended to be used for urgent conditions, and cannot be used for follow-up from motor vehicle accidents or for worker's compensation cases.
If you need urgent medical care, please contact your clinic by phone or find a nearby urgent care center. For medical emergencies, call 911 immediately.
In order to use this service, you must be at least 18 years of age and have been seen by your UC Health primary care provider in the last 12 months.