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My UC Health
Secure access to your healthcare information right at your fingertips.
Call your doctor’s office to learn more, or for technical questions, call the My UC Health Help Desk.
My UC Health, also known as MyChart, is a free, safe and secure online tool that provides patients direct access to personal health information from a mobile device, tablet or computer anytime, anywhere. From requesting appointments and managing prescriptions, to connecting with providers through a virtual visit, your My UC Health account can keep you up-to-date with your health needs, no matter where you are.
Access Your Account
Need to request an appointment, get in contact with your doctor, check your medical record or view test results? Log into your personal My UC Health account now to access your secure online health resources.
With My UC Health, You Can...
Connect directly with our UC Health team, and access important information right from your smartphone or computer.
Communicate With Your Provider
Get answers to your medical questions from the comfort of your own home. You can send secure messages to your provider, or request a virtual visit for certain nonemergency conditions, instead of visiting the office.
Access Your Medical Information
Find test results, medication information, and receive important reminders and communications about your health by simply logging on. If you’re an admitted patient at one of our three hospitals, you have access to “Bedside” in MyChart Mobile, which gives you information about your hospital stay.
Manage Your Appointments
Request, cancel, or view details about appointments or virtual visits quickly and easily.
Request Prescription Refills
Send a refill request for any of your refillable medications. You also have the ability to view a list of your current medications, immunizations and allergies. Connect with your physician for any prescription renewals.
Access Your Family's Medical Information
Parents or legal guardians of children and dependent adults may request special proxy access to view portions of their loved one’s medical records. A simple consent form must be completed before access is granted.
Pay Your Bill
Review your account details, pay your UC Health provider and hospital account balances, and sign up for paperless billing. Your My UC Health account provides convenient online access to your medical bills 24 hours a day, seven days a week.
Help Along The Way
Answers To Your My UC Health Account Questions
- Click here to sign up.
- Have an activation code?
- Click “activate your account.”
- Enter the 10-digit activation code you received at your last doctor’s appointment and your personal information as prompted.
- Don’t have an activation code? No Problem. As long as you’ve received care at a UC Health facility, you can still sign up for an account.
- Click “sign up now.”
- Complete the sign-up form and submit.
My UC Health (MyChart) is a safe and secure online application. All personal information is automatically encrypted and secure. The technology complies with the Health Insurance Portability and Affordability Act (HIPAA), and meets all federal and state security and confidentiality requirements.
Register at your provider’s office
At your next doctor’s office appointment, simply ask your doctor or a member of the care team to sign you up for a My UC Health account.
On a smartphone or tablet:
Access My UC Health through your Apple© or Android™ device by downloading the free MyChart app.
- Access the App Store or Android Market.
- Download the app. It’s free.
- Once the download is complete, launch the MyChart app and select the “UC Health” icon.
- Log in by entering your My UC Health username and password.
- Click “sign in.”
On a computer, tablet, or smartphone:
- Click here to access the log-in page.
- Enter your My UC Health username and password.
- Click “sign in.”
No. My UC Health is a free service available to UC Health patients.
There is also no cost to request an appointment using My UC Health. However, as with any appointment or visit, a video visit or e-visit that occurs within My UC Health will have a cost associated with it. Learn more about video visits and e-visits.
Yes. My UC Health is a safe and secure online application that has the same security and confidentiality standards as traditional, in-person office visits. The technology complies with the Health Insurance Portability and Affordability Act (HIPAA) and meets all federal and state security and confidentiality requirements.
We have very specific processes and standards in place to ensure your health information is kept private and secure. Access to information is controlled through secure activation codes, personal IDs, and passwords. Each patient controls their password, and the account cannot be accessed without it.
My UC Health uses the latest encryption technology to automatically encrypt your session with My UC Health. Unlike conventional email, all My UC Health messaging is done while you are securely logged on to our website.
My UC Health is owned and operated by UC Health, and is fully compliant with federal and state laws pertaining to your privacy. Your name and email address will be treated with the same care and privacy given to your health records, and will never be sold or leased by UC Health.
For technical assistance, call the My UC Health Help Desk at 513-585-5353. For other questions, call UC Health’s main operator at 513-475-8000.
- Open your MyChart app and enter your username and password.
- You should be prompted to a welcome message. Click on “Ok, got it!”
- In your MyChart Mobile app, “Your Hospital Stay” will available for your entire stay at UC Medical Center, West Chester Hospital or Daniel Drake Center for Post-Acute Care.
- Your principal hospital problem appears at the top of the “Your Hospital Stay” section, and you can tap Learn More to see a list of hospital problems.
- You can select “All Issues” to see your outpatient problem list from the MyChart Health Summary activity.
- To view care team, tap on tab that says “Hospital Team.”
- To view medications, tap on “Hospital Medications.”