Drake Center

Patient & Guest Amenities


FOOD AND BEVERAGE

Cafeteria Hours (subject to change): Visitors are welcome to purchase meals and dine in the cafeteria (Level 1, West Pavilion). The hours are subject to change.

  • Breakfast (Monday–Friday) 6:30 a.m. - 10 a.m.
  • Lunch (every day) 11 a.m. - 4 p.m.
  • Dinner (Monday–Friday) 4 p.m. - 7 p.m.
  • Saturday–Sunday 11 a.m. - 2 p.m.

Courtyard Café: The café offers Starbucks coffee, tea, a variety of cold beverages and a selection of desserts and lunch items including salads, soups and sandwiches. The café (located near the South Pavilion, by the outpatient gym) is open Monday through Friday from 7 a.m. to 2 p.m. The hours are subject to change.

Vending Machines: Vending machines are located throughout Daniel Drake Center:

  • Level AR by Courtyard Cafe.
  • Level 1 near the cafeteria.
  • Level 2 near the north hallway elevators.
  • Level 4 near the north stairwell.

GIFT SHOP

Marie’s Gift Shop offers snacks, greeting cards, apparel and gift items. Located in the West Pavilion lobby, the gift shop is open from 10 a.m. to 4 p.m., Monday through Friday. Due to the potential for updated hours, it is suggested that you call 513-418-2523 prior to visiting.

MAIL

Incoming mail addressed to a patient is delivered once a day (except Sundays and holidays). Outgoing mail is picked up Monday through Friday at each unit’s main nursing desk and also at the North Pavilion main entrance lobby. There are no outgoing pickups on weekends. Postage stamps are available in the gift shop located in the west pavilion. Any mail received after you have been discharged from Daniel

Drake Center will be forwarded to you at the home address we have on file at the time of your discharge. Mail should be addressed to: Patient Name c/o Daniel Drake Center, 151 W. Galbraith Road, Cincinnati, OH 45216.

FLOWERS

Most patients are able to receive live flowers. However, there are certain situations when flowers may be discouraged or not allowed. Speak with your nurse about any possible restrictions. Flowers should be addressed to: Patient Name c/o Daniel Drake Center 151 W. Galbraith Road, Cincinnati, OH 45216.

ATM

An ATM is located in the hallway near the cafeteria (level 1, west pavilion).

FAITH CENTER AND SPIRITUAL CARE

At UC Health, we believe that every patient and guest has the right to exercise their own religious, cultural and personal values. We will respect your beliefs and assist you in addressing your spiritual needs. Our meditation room (N1-32), located on the first floor outside the West Pavilion, is open 24 hours a day to all patients and visitors. We are also pleased to offer the pastoral care services of our clinically trained staff, volunteers and student chaplains. Our Spiritual Care team represents the diversity of our global community and speaks multiple languages. Should you request the services or sacraments offered by local clergy, we are glad to arrange that service or sacrament for you. The Eucharist is delivered multiple times weekly for our Roman Catholic patients. Community clergy are encouraged to check in with our staff chaplains once they arrive on the hospital campus in order to brief them on infection control protocols and safety measures.

OUTDOOR AREAS

For your enjoyment, there are two courtyard areas. The Patient and Family Outdoor Pavilion is located off the main floor (level 1) of the West Pavilion. The Friedlander Therapeutic Courtyard is located off the AR level of the South Pavilion. Seating areas, tables and recreation activities are available for your use in these beautifully landscaped settings.

PETS

Pets may visit patients while at Daniel Drake Center. Contact the Therapeutic Recreation Department at 513-418-6883 for more information.

VISITOR WIRELESS INSTRUCTIONS

To connect your device to UC Health-provided wireless internet:

  • Make sure your wireless is turned on and not in airplane mode.
  • Under the wireless settings on your device, find the UCHealth-Guest+ wireless network and click Connect.
  • Using any web browser, such as Google Chrome, type in uchealth.com. You will be redirected to the UC Health Guest Wireless Terms of Use page, read the Terms of Use and then check the box to accept and click Log In.

If you have any questions for our IT technical support, please call 513-585-MYPC (6972).

ADMITTED PATIENT WIRELESS INSTRUCTIONS

To connect your device to UC Health-provided wireless internet:

  • Make sure your wireless is turned on and not on airplane mode.
  • Under the wireless setting on your device, find the UCHealth-Patient wireless network and click Connect.
  • When prompted for a password, enter UCHealth1 and then click Join/Connect.

If you have any questions for our IT technical support, please call 513-585-MYPC (6972).

LOST AND FOUND

Please contact Patient Relations at 513-418-5919 to inquire about lost and found items. Any item that is thought to have been stolen should be reported to Public Safety at 513-418-2710.