UC Health services are currently not disrupted by this morning’s global IT outage. Operations are continuing as normal.

UC Medical Center

Patient & Guest Amenities


Food Service: Our professional team of culinary experts, dietitians and customer service representatives will make every effort to provide you with nutritious meals that are prepared to your satisfaction. Your meals will be prepared fresh using the finest quality of products available.

Cafeteria Hours (subject to change):

  • Breakfast: 6–10 a.m.
  • Lunch: 10:30 a.m.–2 p.m.
  • Grill: 6 a.m.–9 p.m., Monday through Friday
  • 10:30 a.m.–9 p.m., Weekends

Room service is available for all inpatients. You can order made-to-order meals when it’s convenient for you. Call 513-584-FOOD (3663) to order your meal. Our chefs work hard to ensure that your food is delicious and enjoyable. Your meal will be prepared fresh and will be delivered to your room. During your stay, your doctor may place you on a special diet, or you may request a special diet if you are diabetic, vegetarian or have other dietary needs. 

A special diet menu can be provided, or your care team can help you make appropriate choices from the menu.

Families and guests of patients may also order room service meals for $7 per meal. Visitor meals will be delivered to the room with the patient’s meals. Visitors can purchase their guest meal tickets in the cafeteria on the first floor of the hospital.

Vending Machines: Vending machines offering snacks and drinks are available throughout the hospital.


The gift shop is located for your convenience on the first floor across from the café. The gift shop is open Monday through Friday from 9 a.m. to 6 p.m. The gift shop offers snacks, cold drinks, personal items, gifts, apparel, jewelry and flowers. Due to the potential for updated hours, it is suggested that you call 513-584-4783 prior to visiting.


All mail, packages and flowers addressed to you will be delivered to your room as long as you are listed on the hospital census and the unit that you are on permits fresh flowers (ICUs do not permit fresh flowers). Mail received after your discharge will be forwarded to your home. Florists will be directed to deliver flowers received after your discharge to your home.


ATMs are located in the hospital. For locations, please see the Information Desk.


At UC Health, we believe that every patient and guest has the right to exercise their own religious, cultural and personal values. We will respect your beliefs and assist you in your spiritual needs. Our faith center, located on the ground floor near the main lobby, is open 24 hours a day to all patients and visitors. We are pleased to offer the services of professional chaplains, spiritual care volunteers and community clergy who span numerous religious and spiritual backgrounds. Chaplains are available 24 hours a day, seven days a week. Spiritual care volunteers help comfort and minister to patients. Community clergy are also welcome to visit patients from their congregation at any time.


To connect your device to UC Health-provided wireless internet:

  • Make sure your wireless is turned on and not on airplane mode.
  • Under the wireless settings on your device, find the UCHealth-Guest+ wireless network and click Connect. 
  • Using any web browser, such as Google Chrome, type in uchealth.com. You will be redirected to the UC Health 

Guest Wireless Terms of Use page, read the Terms of Use and then check the box to accept and click Log In. If you have any questions for our IT technical support, please call 513-585-MYPC (6972).


To connect your device to UC Health-provided wireless internet:

  • Make sure your wireless is turned on and not in airplane mode.
  • Under the wireless setting on your device, find the UCHealth-Patient wireless network and click Connect.
  • When prompted for a password, enter UCHealth1 and then click Join/Connect.

If you have any questions for our IT technical support, please call 513-585-MYPC (6972).


Please contact Patient Relations at 513-584-6201 to inquire about lost and found items. Any item that is thought to have been stolen should be reported to Public Safety at 513-584-6201.