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Top 1% in the Nation for Superior Patient Experience

Dec. 2, 2020

Patients rated UC Health physicians and advanced practice providers better than 99% of clinicians in the U.S.


Congratulations to 70 UC Health physicians and advanced practice providers for being ranked as the top 1% of clinicians in the nation for having the best possible patient satisfaction scores.

The new data for fiscal year 2020 (July 1, 2019 through June 30, 2020) shows that patients rated UC Health clinicians better than 99% of clinicians across the country.

UC Health physicians and advanced practice providers ranked in the nation’s top 1% this past fiscal year:

  • Brian Adams, MD, Dermatology
  • Syed Ahmad, MD, Surgical Oncology
  • Manish Anand, MD, Nephrology
  • Lauren M. Ashbrook, MD, Primary Care/Internal Medicine
  • William Barrett, MD, Radiation Oncology
  • Robert Baughman, MD, Pulmonology
  • Richard Becker, MD, Cardiology
  • Caroline Billingsley, MD, Gynecological Oncology
  • Debra Lynn Breneman, MD, Dermatology
  • James W. Buckreus, MD, Obstetrics/Gynecology
  • Shalini Bumb, MD, Nephrology
  • Christine Burrows, MD, General Internal Medicine, Pediatrics
  • Mahmoud Charif, MD, Hematology/Oncology
  • Alexandru Costea, MD, Cardiology
  • Anna Daddabbo, MD, Primary Care/Family Medicine
  • Stephen Dailey, MD, Orthopaedics
  • Mary Duck Robertshaw, MD, Primary Care/Internal Medicine, Pediatrics
  • Andrew Duker, MD, Neurology
  • Jean Elwing, MD, Pulmonology
  • Robert Finlay, MD, Primary Care/Internal Medicine
  • Pamela Fletcher, NP, Dermatology
  • Jennifer Garrett, PA, Transplant Surgery
  • Mark Goddard, MD, Neurology and Rehabilitation Medicine
  • Chandra Gravely, MD, Gynecology
  • Kevin Grimes, MD, General Surgery
  • Matthew Hardin, MD, Primary Care/Internal Medicine, Pediatrics
  • Charles Hattemer, MD, Cardiology
  • Michael Hoffmann, MD, Primary Care/Internal Medicine
  • Tammy Holm, MD, Surgical Oncology
  • Cara Jacob, MD, Neurology
  • Natalie Jacobs, MD, Primary Care/Internal Medicine, Pediatrics
  • Rachel Johnson, MD, Dermatology
  • Suresh Kamath, MD, Nephrology
  • Gaurav Khanna, MD, Pulmonology
  • Lana King, NP, Dermatology
  • Peter Knabel, DO, Dermatology
  • Meredith Landorf, MD, Primary Care/Internal Medicine
  • Jaime D. Lewis, MD, Surgical Oncology
  • Nina Li, OD, Ophthalmology
  • Keith Luckett, MD, Infectious Diseases
  • Bradley Mathis, MD, Primary Care/Internal Medicine
  • Ryan Miller, MD, Primary Care/Internal Medicine
  • Caroline Mueller, MD, General Internal Medicine
  • Emily Muntel, MD, Immunology
  • Lina Nasr-Anaissie, MD, Primary Care/Family Medicine
  • Robert Neel, MD, Neurology
  • Scott Neltner, MD, Dermatology
  • Joseph Palascak, MD, Hematology/Oncology
  • Sarah Rachel Pickle, MD, Primary Care/Family Medicine
  • Michael, Prokopius, MD, Ophthalmology
  • Elizabeth Rabkin, MD, Primary Care/Internal Medicine
  • Janice F. Rafferty, MD, Colon Rectal Surgery
  • Greg Rouan, MD, Primary Care/Internal Medicine
  • Stephen Rush, MD, Psychiatry
  • Brooke Shelton, NP, Anesthesia
  • Nabeella Siddiqi, MD, ImmunologyRheumatology
  • Daniel M. Tanase, MD, Pulmonology
  • Kelly Thueneman, NP, Dermatology
  • Zachary J. Thurman, MD, Primary Care/Family Medicine
  • Lauren Wang, MD, Primary Care/Family Medicine
  • Eric Warm, MD, General Internal Medicine
  • Brad M . Watkins, MD, General Surgery
  • Donald Wayne, MD, Cardiology
  • Rhonda Whitten, CNM, Gynecology
  • Gregory Wilson, MD, Surgical Oncology
  • Sharice Wood, MD, General Internal Medicine
  • Krista (Young) Asher, NP, Primary Care/Family Medicine
  • Frederick Zeller, MD, Pulmonology
  • Chad Zender, MD, Otolaryngology
  • Joni Zinser, NP, Primary Care/Internal Medicine

The 70 UC Health clinicians who ranked as the top 1% in the nation received consistent scores of nine9 or 10 on 30 or more patient survey responses. Press Ganey advises measuring against no less than 30 survey responses per provider to ensure consistency and accuracy. The ratings are defined by Press Ganey’s Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS) survey, a nationally standardized tool to measure patient perceptions of care delivered by a provider in an office setting. Specifically, these rankings apply to the CG-CAHPS survey question that asks patients to rate a provider on a scale of zero0 to 10 (10 being the best score possible).

Based on advancements in data methodologies, our organization has a well-established way to review this information in an accurate and systematic fashion. As a result, we’ve been able to recognize our top-ranking clinicians for the past several years, and we plan to continue these efforts moving forward ongoing.

These high-ranking scores are a testament to the outstanding care our clinicians provide every day. As an accountable and transparent organization, we not only continuously review, share and goal-set in alignment with patient experience, but we proudly display real patient comments and experience levels on our own website.