That’s why it was especially worrisome when he fell ill with COVID-19 in April 2020.
At first, 64-year-old Kenneth Batchelor really didn’t think much of his worsening cold symptoms, but Shanda — a UC Health nurse — knew something wasn’t quite right when he hit a 103-degree fever. The most concerning sign was when he told Shanda his dinner had no flavor — as loss of taste is a hallmark side effect of COVID-19.
Shanda monitored his symptoms from what she could tell over the phone. After hearing of his worsening symptoms, Shanda made an appointment for him to see his primary care physician, Chad Coe, MD, assistant professor of medicine for the University of Cincinnati College of Medicine and a UC Health primary care physician.
Dr. Coe said, “He was actually sent to the hospital by my partner, Dr. Hudson. The providers were taking turns seeing patients in person vs doing virtual visits, and Dr. Hudson was the doctor who was at the office that day. She elected to see Kenneth in his car in the parking lot (with proper PPE of course) as there was concerns he was worse off than what his symptoms suggested.”
Because of his known 103 degree fever and other symptoms, Casey Hudson, DO, adjunct instructor for the UC College of Medicine and UC Health primary care physician, dressed in full personal protective equipment (PPE). She met Kenneth and Shanda in the UC Health Physicians Office–Midtown parking lot where she evaluated him.
It didn’t take long for Dr. Hudson to discover Kenneth’s oxygen saturation levels were dangerously low and a visit to UC Medical Center was imperative.
UC Medical Center
More than once, Shanda has recommended UC Medical Center for her family’s care, because she trusts the system’s capabilities and expertise over local hospitals that may be closer to home.
Since 1999, Shanda Batchelor has worked at UC Medical Center in the Level III Neonatal Intensive Care Unit (NICU), helping premature babies make it home. In her tenure at UC Medical Center, Shanda has gone from RN to BSN to Charge Nurse 1 and is now a member of the PICC team, which places peripherally inserted central catheter lines in premature babies.
Her dad Kenneth also has a special relationship with the UC Medical Center NICU. On more than one occasion, Shanda signed her dad up to be Santa Claus and visit the babies and their families in early December. To make the event even more exciting, Santa was flown in via helicopter by UC Health Air Care.