About Patient Satisfaction Surveys

Star Ratings

UC Health displays patient satisfaction ratings using a 1 to 5 “star” scale, with 5 being the best possible score. Star ratings are derived from a specific set of questions asked through the Press Ganey Patient Satisfaction Survey.


Comments appearing on our provider pages are taken directly from the Press Ganey Patient Satisfaction Survey and may be redacted to remove protected health information or patient identifiers.

Reviews Not Available

Some of our providers do not have associated patient satisfaction ratings or comments. Rating information will only display for providers who have received at least 30 returned patient surveys.