Retail Pharmacy

Refill Your Prescriptions

Easily refill prescriptions and manage your health information securely—anytime, anywhere—with UC Health.


How to Refill Your Prescriptions

Refilling prescriptions at UC Health is fast, secure and designed around your needs as a patient.

Choose your way

  • Online: Log in to MyChart to request a refill, track your medication status and set up reminders.
  • By Phone: Call to request a refill from your preferred UC Health pharmacy here.

Step-by-Step: Refill Online with MyChart

  1. Log in: Access your MyChart account on your computer or mobile device.

  2. Navigate to “Prescriptions”: View your current prescriptions and select the medication you wish to refill.

  3. Request a Refill: Follow the prompts to send your request directly to your UC Health pharmacy.

  4. Set Reminders: Use the app’s medication reminders to help you take your prescriptions on time.

  5. Pick Up or Delivery: Choose in-store pickup or explore home delivery options (where available).
mychart steps

Need to Download the App?

Access MyChart on the go:

 

More Than Just Refills

Through your MyChart account, you can:

  • Check test results: Get notified as soon as your test results are available and review them any time.

  • Manage appointments: Schedule, change or cancel appointments, including virtual visits.

  • View health information: Access your full medical records, including immunizations, allergies and visit summaries.

  • Update health records: Keep your information up to date for the best possible care.
  • Message your care team: Securely ask questions or request medical advice.

 

Common Questions

What if my prescription has no more refills left?

Request a renewal in MyChart or call the pharmacy; we’ll coordinate with your healthcare provider.

Can I refill prescriptions for my child or family member?

Yes—with proper authorization, you can manage family prescriptions in your MyChart account.

Is it safe to manage my medical records online?

Yes. MyChart uses advanced encryption and privacy protections to keep your information secure.

What should I do if I have questions about my medication?

Call your preferred UC Health Pharmacy Location or send a message to your provider through MyChart. Our pharmacists are here to help.

Tips for Patients

  • Set up medication reminders in MyChart; allow push notifications in the app to ensure consistent dosing.

 

Want Home Delivery Instead?

Get your medications delivered to your door.

Call: Hoxworth Pharmacy at 513-584-8828 or Email to enroll.

Learn about prescription delivery here.

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