Client Services

Direct to Consumer

Billing Information

UC Health strives to make the billing process convenient and easy for you to understand. For general Laboratory billing information or questions about your account, contact a customer service representative from the Clinical Laboratory at 513-585-LABS (5227).


UC Health Laboratory offers Epic, an Electronic Medical Record  system  that allow ordering providers to directly input laboratory test orders  to improve laboratory test ordering efficiency. Results are then routed back to Epic upon verification of the requested test.  The Epic EMR makes it easy to read and print results and they are always accessible online;

Healthbridge is a Health Information Exchange (HIE) organization that offers technology to share electronic health information securely.  For more information on this service contact Healthbridge directly at 513-469-7222 or via email at

Courier Services

United Courier maintains regularly scheduled and on-call courier services for physician offices and our clients. This ensures specimen integrity and the most expeditious turnaround time for laboratory testing. Scheduled Courier services are available Monday through Friday. For special pick-ups, please contact 585-MOVE (6683).


Please download our forms using the links below: