Payment Plan from PayZen FAQs

You can break your bill into affordable monthly payments with a personalized payment plan. Get answers to some of your questions below.

How much does a payment plan cost?
Patients pay exactly what they owe in affordable payments over time. Payment plans have 0% interest and $0 fees. There are no late payment, modification, or over payment fees.

Who is eligible?
Patients with combined balances between $250 – $15,000.

Will this impact my credit score?
No, there is no hard credit inquiry and no impact to your credit.

How long are payment plans, and how much do I pay monthly?
During the enrollment process, you’ll select the best terms that work for you. You can choose from multiple payment plan offers that may range from 3 months to 60 months. The monthly payment will depend on the total bill amount and the term (number of months) you choose.

Can I make changes to my payment plans?
Yes! If you would like to change your payment plan, simply contact PayZen’s support team to modify your plan.

What are my payment method options?
You can make payments via checking account, debit card, or your HSA/FSA card. You also have the option to change payment methods in your PayZen Account.

Where can I manage my payment plan?
You can manage your plans, update payment methods, and make one time payments by logging in at: account.payzen.com

Is my personal and medical information secure?
Yes! PayZen prioritizes information and data security; PayZen is SOC2 & HIPAA compliant. PayZen follows strict information security guidelines and practices to make sure that personal and medical information is secure-only guarantors and/or patients can view their medical billing data.

If you need more information, please visit uchealth.payzen.com or call (888) 849-7647.

  • Contact Us

    UC Health Patient Financial Services
    3200 Burnet Avenue
    Cincinnati, OH 45229
    513-585-6200
    800-277-0781
    PFS@UCHealth.com

     

    Payment Mailing Address
    UC Health
    P.O. Box 630911
    Cincinnati, OH 45263-0911