Mobile Crisis

A joint program of University of Cincinnati Medical Center and the Hamilton County Mental Health and Recovery Services Board.

Our Purpose

The purpose of the Mobile Crisis Team is to assess adults and children in the community who are experiencing a mental health crisis. A trained mental health professional will work to diffuse the crisis by assessing the situation, offering counseling and connecting the individual to appropriate community resources. If an individual is found to be at risk to themselves or others, the mobile crisis professional has the ability to authorize a mental health “hold” that allows the individual to be transported to the hospital for further evaluation.

Who We Help

The Mobile Crisis Team (MCT) is available to serve residents of Hamilton County who are experiencing a mental health crisis and have symptoms or behaviors that may indicate a risk to themselves or others.

How We Help

Once the Mobile Crisis Team is called to a situation and arrives on the scene, the trained team of professionals will:

  • Assess the nature of the crisis
  • Work to calm and diffuse the situation (if possible)
  • Help solve any immediate conflicts
  • Provide brief supportive treatment
  • Arrange for further treatment

Note: All calls to the Mobile Crisis Team are triaged according to severity and the team works diligently to respond as quickly as possible to each request.

Specific services include:

  • Telephone screening
  • Information and referral
  • Crisis intervention
  • Follow-up visits
  • Referral to outpatient counseling and case
  • Management services
  • Assistance with voluntary and involuntary
  • Hospitalizations
  • Consultation to community providers

The Mobile Crisis Team does not directly transport patients to the hospital. If the individual is at risk to themselves or others, they will be transported by police to Psychiatric Emergency Services at University of Cincinnati Medical Center.

Staffing

Mental health professionals are available 24/7 to triage and telephone screen all mental health crises.

Collaboration with Law Enforcement

The Mobile Crisis Team collaborates with all Hamilton County Law Enforcement jurisdictions whenever possible. This includes attending to a community need in collaboration with a law enforcement officer or taking referrals from law enforcement, fire and EMS departments.

How to Make Referrals

To refer an adult or child to the Mobile Crisis Team (MCT), please call (513) 584-5098. In the case of an emergency during after-hours law enforcement may be called to assist.

 

Click Here to learn about our most recent COVID-19 updates including vaccine information, visitor restrictions, and more.